At Sunocore, we respect your privacy and deeply value the trust you place in our brand. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit our website, browse our jewelry and accessory collections, create an account, make purchases, contact customer support, or engage with our marketing content.
By accessing or using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect only the information necessary to provide, personalize, and secure your shopping experience for jewelry, earrings, necklaces, bracelets, rings, hair accessories, and other adornments.
1.1 Personal Identification Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Account login credentials (username, password)
Collected when you: register an account, place an order, subscribe to emails, or contact support.
1.2 Payment Information
- Credit/debit card details
- PayPal, Apple Pay, Google Pay, or other payment method data
All payments are processed securely via third-party payment providers (Stripe, PayPal, etc.). We do not store full payment details on our servers.
1.3 Profile & Preference Data
- Jewelry style preferences
- Marketing consent (newsletters, promotions, styling tips)
- Wishlist items, saved designs, and browsing history
1.4 Technical & Usage Data
- IP address, device type, browser information
- Website navigation, product views, click behavior, and session data
- Location data (general region, not precise GPS)
2. How We Use Your Information
We use your data lawfully and responsibly to enhance your Sunocore experience:
-
Process and fulfill ordersVerify payments, prepare jewelry items, arrange shipping, and send delivery/tracking updates.
-
Provide customer serviceAnswer questions about materials, sizes, engravings, care, shipping, returns, and repairs.
-
Personalize your experienceRecommend jewelry and accessories based on your browsing, wishlist, and purchase history.
-
Send marketing communicationsDeliver new arrivals, limited editions, seasonal collections, exclusive offers, and styling guides — only if you opt in.
-
Improve our website and productsAnalyze usage trends to optimize design, expand popular collections, and enhance website performance.
-
Ensure security and compliancePrevent fraud, verify transactions, meet tax requirements, and comply with applicable laws.
3. Data Sharing & Disclosure
Sunocore does not sell your personal information to third parties for commercial purposes.
We may share your data only in these limited cases:
- Service providers: Shipping carriers, payment processors, email platforms, and hosting services (all bound by confidentiality).
- Legal requirements: When required by law, regulation, or legal process.
- Business transfers: In connection with a merger, acquisition, or asset sale (with privacy protections).
4. Data Security
We implement strong, industry-standard measures to protect your information:
- Encryption for all checkout and login transactions
- Secure servers, firewalls, and regular security updates
- Strict internal access controls for personal data
- Secure handling of all jewelry order and customer details
While no system is 100% safe, we continuously update safeguards to reduce risk.
5. Your Privacy Rights
You retain full control over your personal data. Depending on your location, you may have the right to:
- Access, correct, or update your personal information
- Opt out of marketing emails at any time
- Request deletion of your personal data (subject to legal retention rules)
- Request a copy of your data in a portable format
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at: support@sunocore.com
6. Cookies & Similar Technologies
We use cookies to improve your website experience:
- Remember your shopping cart and wishlist
- Save login status for faster access
- Personalize jewelry and accessory recommendations
- Analyze website speed and performance
You may disable cookies in your browser settings, but this may limit features like saved preferences and personalized suggestions.
7. Children’s Privacy
Our website and products are intended for users aged 13 and older. We do not knowingly collect data from children under 13. If you believe we have received such information, contact us immediately for removal.
8. Changes to This Policy
We may update this policy periodically. Significant changes will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.
9. Contact Us
If you have questions, requests, or concerns about this Privacy Policy, please reach out:
Sunocore
Email: support@sunocore.com